A worked example, not a customer record. Dashed means the agent has proposed it. Solid means it is done. Watch where it stops.
She sold on Tuesday morning. Under T+2 the money reaches her account on Thursday. Today those two days contain nothing at all.
Worked example. Every rule and clock is cited below. The customer, the amounts and the holdings are illustrative.
Signs off in advance what the agent may say, and reviews anything that edges toward advice for one particular person.
A role, with a name on the evidence pack. Not "a human in the loop".
Which is what makes the wait designable. There is no invented number on this page — the figures are either cited below or labelled illustrative where they belong to the worked example.
NZ and Australian trades settle two business days after they fill; US trades one. That is the wait, and it has a hard published edge.
Orders can only go to market between 8:30am and 4:45pm on trading days, and nothing fills until the market opens at 10am.
The maximum government contribution for the year from 1 July 2025, at 25 cents per dollar contributed — reached at $1,042.86. The year runs 1 July to 30 June, and it does not carry over.
Anyone giving regulated financial advice to retail clients must hold or operate under a Financial Advice Provider licence. That is why the journey stops where it does.
No percentage here, because we do not have one. A concept that invents a number is worth less than one that names what to measure.
More members reach the full government contribution before 30 June.
The mechanism: the shortfall is stated in dollars at a moment money is already moving, instead of in a June email that competes with everything else. Measure it as the share of members who reach $1,042.86, against the prior year, split by whether the prompt was seen.
"Where is my money" stops being a support ticket.
The mechanism: the settlement date, the reason for it, and what is happening in between are all on one screen. Measure it as contacts about order and settlement status per thousand trades.